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To resolve this issue and be able to print again, follow the recommendations below:
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STEP 1: Check the status of your Brother machine
STEP 2: Check the connection of your Brother machine and the computer
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
STEP 3: Check the printer driver settings
Delete all print jobs.
(Windows 7 or later)
(Mac)
Click Open Print Queue... and select the print job you want to delete. Click . Make sure that the printer status is not paused or offline.
(Windows 7 or later)
(Mac)
Check that the printer status is not Paused. To clear the status, click Open Print Queue... and click Resume. STEP 4: Check your application's settings
STEP 5: Restart your Brother machine and the computer
Turn your Brother machine off and restart the computer. And then turn your Brother machine on again.
Try to print. If you still cannot print, go to next step. STEP 6: Reinstall the printer driver
The printer driver may not be installed correctly.
If the issue still continues, contact Brother Customer Service from 'Contact Us'.
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